Privacy Policy

Effective Date: March 12, 2026

At CoreConnect Community Broadband (“CoreConnect”), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services, including our text messaging (SMS) services.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

  • Name, email address, and phone number.

  • Business information.

  • Any details you provide when filling out forms on our website or opting in to receive communications.

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our services.

  • Respond to your inquiries and provide customer support.

  • Send transaction-related communications, updates, or promotional materials (if you have opted in).

3. SMS and Mobile Communication Policy

Carrier Compliance & Mobile Privacy Notice: By providing your phone number and opting in to receive text messages from CoreConnect, you are explicitly consenting to receive SMS/MMS messages from our business.

  • No Third-Party Sharing: Your personal information, phone number, and mobile data collected for SMS consent will not be shared, sold, rented, leased, or traded with third parties or affiliates for marketing or promotional purposes under any circumstances.

  • Message Frequency: Message frequency varies based on your interactions with us, but may include recurring messages (up to 5 messages per month).

  • Opt-Out (STOP): You can opt out of receiving text messages at any time. To cancel future messaging, simply reply STOP (or UNSUBSCRIBE) to any text message you receive from us.

  • Customer Support (HELP): If you need assistance or more information regarding our text messaging, reply HELP to any message, or contact our support team directly.

  • Rates: Message and data rates may apply for any messages sent to you from us and to us from you.

4. Data Security

We implement industry-standard security measures to maintain the safety of your personal information. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

5. Your Rights

You have the right to access, correct, or delete your personal information. If you wish to manage your email preferences, you can unsubscribe at any time by clicking the "unsubscribe" link at the bottom of our emails. For SMS preferences, please use the opt-out instructions outlined in Section 3.

6. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

  • Business Name: CoreConnect Community Broadband

  • Email: info@coreconnect.community

  • Phone: 814-488-4450

  • Address: 191 Howard St., Franklin PA 16323